23 December 2011

ASUS: Is this problem solved? ME: No. Obviously not.

I have bought two ASUS F5V laptops in 2008. Both have done good service, one being carted everywhere with me and often used in class when the software I wanted wasn't available on College machines. The other started off with my daughter who passed it on to my son and now it's going to his younger brother. I'd put Windows 7 on mine, initially the trial version Microsoft issued and later an N version from work. That's been fine although I did have to fiddle around to get the web cam working again. So I thought I'd put a similar version on the younger son's to spruce it up a bit and, in the process, clear out all the rubbish that had accumulated as only a clean installation can achieve.

All went well, running like new except for a couple of minor-looking things. There were only two settings available for the screen resolution as Windows only puts on a PnP generic driver without the settings I need for the widescreen monitor. So I have oval icons instead of round ones. The other was the web cam again but otherwise no worries.

So I dropped ASUS suupport a line, having found nothing on their site of much use. Today I get this e-mail:

That can't be right. I know it's old but surely a driver for a screen display isn't that difficult to provide, especially as my other identical machine works OK. If anyone knows where I can find it on one machine then perhaps I can somehow copy it on to the other one.

I could also do with the registry amendments required to convince the machine that it has a DVD drive, not a CD drive. Having said that, it did just manage to read the installation DVD so that might be a dirty reader rather than a driver problem.

Suggestions welcome.

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