To make this as simple as possible, if you have any doubts (and especially if the computer's been running sluggishly on occasion) follow the instructions below to see whether you have the necessary Windows update file. (XP and Vista versions coutesy of Office Watch. There are links to the patch if you need it.
Windows XP
Go to Control Panel | Programs and Features | Add or Remove Programs then check the ‘Show Updates’ box and wait for the long list of updates to appear. Scroll down to the list of updates under ‘Windows XP – Software Updates’:
Scroll down the long list and look at the ‘KB’ references – the one you want to find is KB958644 .
The Windows XP patch if you don’t have it installed.
Windows Vista
Go to Control Panel | Programs and Features | Installed Updates. It may take a little time for the entire list to appear including all the Windows patches.
Scroll down the long list and look at the ‘KB’ references – the one you want to find it KB958644 .
The Windows Vista patch if you don’t have it installed.
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