Showing posts with label serif. Show all posts
Showing posts with label serif. Show all posts

11 August 2015

200 TYPE is now 8-bit binary


I don't often have to bother UK2's staff with web hosting queries but whenever I do they have always come up with good answers and quickly too. I thought I'd write about this occasion though because it seems a bit odd and may have caused trouble for a few others.

Yesterday I was unable to upload files to update any web sites hosted with UK2.net via the built-in FTP client in Serif's WebPlusX7 software. The message coming back from the server didn't make much sense to me either.


This is what I got for one site. The word 'now' was interesting.


Getting this for another site was weird, however. 

I was able to get to the Control Panel and see files by going direct to UK2 and rummaging around there but could not see any clues or, for that matter, a sudden rush of visitors or troublemakers.

So I dropped the Support Team a line and they replied shortly afterwards to say that my FTP client needed to be set to use something called TLS. Now I hadn't changed anything in WebPlusX7. I did wonder whether a recent Windows 10 update may have tweaked something without telling me but I reckon I have updated sites since then without a problem.

I did find a way to change that FTP setting, luckily, and show the place you need to go if you have this or similar software. The Advanced section was greyed out with no tick in the Encrypt connection box. Tick that and you get to access the other bits and need the radio button for TLS on.



Making that change worked and now the uploads run fine. So, thanks to the UK2 Support Staff who gave good advice but I have asked a supplementary about whether the change was actually at their end! If so, then there may be plenty of others who run into difficulties - that adjustment isn't as obvious to users less inclined to fiddle - or, if it was caused by Windows 10 somehow then we need to know. That word 'now' in the server message inclines me to the belief that something changed at their end.

(I never did find out what the too many users thing was all about but haven't seen that since so I won't worry too much about that just now.)

I will add whatever I hear about the encryption later.


18 January 2010

17 drafts and counting . . .

Some time ago a client gave me the nickname Merlin because he reckoned I could work magic on documents to turn tedious text into something professional that someone might actually want to read. It's quite an enjoyable pastime, especially when I can get paid for it too and I almost relish the prospect of getting some Arial bold underlined and italic text, usually justified and in too bigger font to weave a spell over.

A few days ago, 12 Word documents arrived for my attention - the idea being to merge them all into one. As it was something that would be getting a wide circulation and possibly forming the basis for some future regulations its content would be contentious and likely to be mulled over in great detail. I had a feeling it wasn't going to be the easiest of tasks. The first problem was an assortment of page orientation and margins. Setting one set of margins for the whole document was fine except for the landscape pages where tables now stretched off into the distance right and others now appeared to have text jumbled about. The author had carefully typed entries into cells in a table, including longer sentences being split into two or more cells. Why on earth they hadn't had the whole thing in one cell, or merged a few I have no idea. As if that wasn't enough of a problem, I was then faced with indents that weren't indents but three or four spaces. Now these probably looked lovely in a particular font at a particular size but they sure didn't work now!

Eventually things began to take shape but I still had lots more sections than I wanted. The trouble was, every time I deleted a section break I lost headers and footers and no amount of linking to previous seemed to work. Finally, just two sections, one for the front page and the rest in the other, headers behaving and footers too.

Sent this off. The client says he'd like a nice graduated colour background. Hmm. In Word? No. I don't think so. better use Serif Page Plus which does that sort of thing excellently. Unfortunately, I couldn't transfer the contents from Word into Serif. It kept going wrong at the tables and making a complete mess. Another idea: I'd make a PDF from Word 2007 and use Serif to add backgrounds then re-export as a PDF again. Well, it certainly looked nice. Unfortunately, there had been some typos and text changes to fix. That's when I learned what a complete mess Serif makes of text in tables on conversion to PDF. Admittedly the text was a bit odd with spaces, some cells merged, some not, but the collection of overlapping frames with bits of text here and there was a nightmare. Even some words appeared to be split. Then there were the lines. what had been continuous lines in Word were now hundreds, maybe thousands, of very tiny lines instead. Fine whilst they all stayed together but one slip of the mouse and all was lost. Adding just one character to a word resulted in everything moving in a most unpredictable manner too. I persevered and sort of managed to make the tables look OK but it took hours.

That would have been fine but then came the dots. I hadn't seen them on my screen but someone else asked about them and it seems that moving some lines around left 1 pixel dots here and there. I found a few and managed to delete them but most were on layers several below and proved impossible to get at without moving those odd frames out of the way. That was just impossible as they'd never fit into place again so I gave up on the Serif solution.

Back to Word, which I knew had a watermark option and by using a custom image I could get some sort of background in place. That was quite easy but the edge of the image was exactly on the same margin as the text so looked a bit grotty. I had an idea to indent all the text but that was far too big a job and would have meant narrower tables which would have messed up the words in cells again! I knew I should have sat down and retyped all those individual cell contents into one big one but too late to start that now.

Strangely, the client was quite happy with the background but I wasn't. How could I add a full width background to a Word document? Ah! I could use the watermark image but not as a watermark but as an image behind text. I tried one page and it worked. Great. Pasted another 64 in and, after a bit of lining-up it was looking as good as the Serif production. Better, actually, which is saying something for Word.

Another really nice thing about using Word was that I could get the client to correct their own typos, or amend something they changed their mind about! Such a relief! Unfortunately, they must have moved some of those images while they were fiddling so it came back looking a dog's breakfast again. That's when I discovered that if you add images to a document when viewing more than one page they are inclined to disappear without trace if you go slightly over one edge! No idea where they went but lost 6 or 7 that way.

Finally, by now at draft 15, the delight of just save as PDF in Word 2007 and I sent a nice-looking document to my client. Draft 16 was needed because my image had covered up the footer. I had made it transparent at the top to allow the header to show but had forgotten about the footer. But why doesn't setting the image as 'behind text' not go behind the header and footer? Silly. It should do.

This morning I gather that Devon needed to be Dorset. I was so tempted to say, well, just change it then. But I didn't. Luckily, the client agreed to dispense with the footer. The only solution to that would have been adding to the image - now that would be getting crazy!

Quite some spelling test for Merlin!

17 November 2008

W3C standards resources

This may sound a bit grey and I have to admit that for a long time I couldn't get excited about these. I mean the idea of over 450 organisations and experts ever being able to agree on anything, let alone publish anything in a way that could be helpful for those of us who don't start creating web pages by writing code or can manage only some pretty basic code and only when we have to, seemed highly unlikely.

I am pleasantly surprised, therefore, that, having finally got around to finding what The World Wide Web Consortium was all about, they talk a great deal of sense. Anyone who has had to struggle with making pages look good in umpteen different browsers or had to explain to a client why that beautifully crafted png file looks dreadful on the ancient IE6 browser his office is still using will appreciate the excellent work being done and will be in favour of their desire to make the web a better place - and a more consistent one - where we make one page and that's it, it works.

By way of introduction and to gather a bundle of links together for students and colleagues, I have made some resources available at this link which, whilst pretty basic, may help someone.

I do love CSS stylesheets and the ease with which I can switch the appearance of content but they're still a bit of a pain in that I have to write out all the code and I just wish I could find some nice software that recognises what I'm doing and translate my efforts into acceptable code for a sheet. I have to say that the ease with which very attractive pages can be put together by complete amateurs utilising software like Serif Web Plus and Coffee Cup is going to have an impact sooner or later and someone simply will have to come up with an application at a reasonable price that does the same job and meets the standards. 

To make a small site using tables I need a quiet evening a a couple of cups of coffee. To recreate the same thing using CSS takes me ages unless I borrow someone else's template. And several glasses of alcohol to calm my frustration at getting layouts to behave as I'd like and easily been able to do in the old way. So, for the sake of my health, driving licence and possibly future career, software suggestions welcome!